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Returns + Exchange


There is no return or exchange policy on goods sold for change of mind. If an item is believed to be faulty please contact us at  Pieces will be assessed on a case to case basis. If deemed to be faulty, after assessment by Nature of Gold’s in-house trade jeweller, a full exchange, repair or refund will be offered. 

Repairs + Warranty

We accept repairs on our pieces. Nature of Gold  will cover the cost of reasonable damage incurred in the first 6 months.  This will be assessed by our in-house jeweller on a case to case basis. After 6 months repairs may or may not be charged according to the damage and how the damage was incurred. This will be decided by our in-house jeweller.